The Mashreq Platinum Elite Mastercard is designed for individuals who seek convenience, lifestyle privileges, and financial flexibility in one premium package.
With exclusive airport lounge access, cinema offers, fitness perks, and robust rewards, this card is a popular choice for high-earning professionals in the UAE.
If you’re considering applying, this comprehensive guide explains each step in the application process, outlines the key benefits, and details all fees.
Mashreq
Mashreq Bank, established in 1967 in Dubai, is the oldest privately owned bank in the United Arab Emirates.
Originally founded as the Bank of Oman, it rebranded to Mashreq and has since grown into a leading financial institution in the Middle East and North Africa region.
Step 1: Understand the Benefits of the Card
Before applying, it’s essential to understand what makes the Mashreq Platinum Elite Mastercard a top-tier choice:
- Airport Lounge Access: Enjoy access to over 1,000 international lounges with up to 8 complimentary visits per year, subject to a minimum spend of AED 7,000 in the previous billing cycle.
- Cinema Offers: Get 50% off on up to 4 movie tickets each billing month at VOX, Novo, and Reel Cinemas.
- Fitness Club Access: Benefit from up to 8 free visits to Fitness First gyms every month with qualifying spend.
- Airport Transfers: Get 3 complimentary limousine transfers per year with a monthly spending threshold.
- Mashreq Vantage Rewards: Earn points on every purchase and redeem them instantly through the Mashreq Mobile App or partner retailers.
- Easy Payment Plans: Convert big purchases into manageable monthly installments.
- Balance Transfer Offers: Transfer balances from other cards at 0% interest for a limited time.
Optional Services You Can Activate
Once your card is active, consider enabling Easy Payment Plans (EPP) to convert high-value purchases into 3–24 monthly installments.
PayProtect Insurance offers 0.99% of the statement balance (+VAT) monthly to cover loss of job, death, or disability.
Use the card to pay Etisalat, DEWA, and other recurring bills.
Step 2: Check Eligibility Requirements
Make sure you meet the following criteria before beginning your application:
- Minimum Monthly Salary: AED 7,000
- Age Requirement: 21 years or older
- Residency: Must be a resident of the UAE
Step 3: Gather the Required Documents
Having your documents ready can speed up the process.
Prepare a valid Emirates ID, passport copy with residence visa page, salary certificate from your employer, and recent bank statements (last 3 to 6 months).
Step 4: Begin the Online Application Process
You can apply through the official Mashreq website. Here’s how the digital process is structured:
1. Phone Authentication
The first step will prompt you to enter and verify your mobile number. A One-Time Password (OTP) will be sent to your number for authentication purposes.
2. Personal Details
You’ll be required to fill in your full name, nationality, date of birth, and email address.
3. Employment Details
Here, you need to provide the employer’s name, job title, monthly salary, and employment duration.
This helps to determine your financial situation and payment capability. Give honest answers, because they will be checked.
4. Address Details
Include residential address, PO Box (if any), and duration at current address.
This determines your residence status and also sets the location for your card delivery.
5. Confirmation
Review all the provided information carefully. This section allows you to correct any inaccuracies before submitting your application.
6. Preferences
Select preferences such as statement delivery mode (email/SMS/paper), optional features like PayProtect insurance, and preferred billing date
Once completed, you will receive an acknowledgment, and a representative may contact you for any additional verification.
Step 5: Understand the Fees and Interest Rates
Before committing, make sure you’re aware of the card’s financial terms:
- Annual Fee: AED 650 + 5% VAT
- Supplementary Card Fee: AED 149 + 5% VAT
- Interest Rate on Outstanding Balance: 3.85% per month
- Minimum Payment: 5% of statement balance
- Cash Advance Fee: 3.15% or AED 210 (whichever is higher)
- Late Payment Fee: AED 241.5
- Over-limit Fee: AED 292.95
- Foreign Currency Conversion Fee: 2.79%
Step 6: What Happens After You Apply?
After submitting your form, a bank officer will reach out to confirm your identity and clarify information.
If not submitted during the form stage, you’ll be asked to send documents via email or upload via the app.
The bank checks your credit history and salary consistency, and you’ll be notified via SMS or email about the approval or rejection.
Once approved, the card will be couriered to your address within a few working days.
Compare Mashreq Platinum Elite Mastercard with Competitors
When choosing a premium card, it’s important to consider alternatives.
Here’s how the Mashreq Platinum Elite Mastercard compares with other leading options in the UAE:
| Feature | Mashreq Platinum Elite Mastercard | Emirates NBD Skywards Platinum Visa | ADCB TouchPoints Platinum Card |
|---|---|---|---|
| Annual Fee | AED 650 + VAT | AED 700 + VAT | AED 525 + VAT |
| Lounge Access | 8 visits/year (with spend) | Unlimited (via LoungeKey) | 6 visits/year |
| Rewards Program | Vantage Points | Skywards Miles | TouchPoints |
| Cinema Discounts | 50% off (4 tickets/month) | 30% off (max 2/month) | VOX and Reel offers |
| Airport Transfers | 3/year (with spend) | 2/year | Not included |
| Minimum Salary | AED 7,000 | AED 12,000 | AED 8,000 |
| Balance Transfer Rate | 0% for 6 months | 0% for 6 months | 0% for 3 months |
Bank Contact Information
For assistance or to apply offline:
- Mashreqbank PSC – Head Office: Umniyati Street (off Al Asayel Street) Burj Khalifa Community, Downtown Dubai
- Phone (within UAE): 04 424 4444
- Phone (international): +971 4 424 4444
- Email: [email protected]
- Website: mashreq.com
Conclusion
The Mashreq Platinum Elite Mastercard is ideal for professionals seeking a card that delivers value on travel, fitness, entertainment, and flexible payments.
Make sure you meet the eligibility criteria, prepare your documents, and fill in accurate personal and financial information during the online application.
Once you’re approved, you’ll enjoy premium features designed to simplify your lifestyle.
Disclaimer: This guide is for informational purposes only. Mashreq Bank reserves the right to change terms, benefits, and fees without prior notice. Always refer to the official website or speak with a Mashreq representative for the latest terms and conditions.
