Learn How to Request a Citi® Double Cash Card

The Citi Double Cash® Card is one of the most straightforward and rewarding cash back credit cards available. 

You earn 2% cash back on every purchase: 1% when you buy and an additional 1% as you pay. 

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With no annual fee and a long introductory APR, it’s a strong choice for people looking to simplify their finances while still enjoying competitive rewards.

Citi Double Cash History

​The Citi Double Cash® Card has undergone several significant changes since its introduction, enhancing its appeal to a broad range of consumers.

Introduced in 2014, the card was designed to offer 1% cash back on purchases and an additional 1% as you pay for those purchases.

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In September 2019, the card’s versatility allowed cardholders to convert their cash back into ThankYou® Points. 

In March 2022, transitioned the Double Cash® Card’s rewards structure from direct cash back to earning ThankYou® Points. 

Why Apply for the Citi Double Cash® Card?

This card is a source of reliable rewards, such as:

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  • Flat Cash Back: Earn unlimited 2% cash back – 1% when you make a purchase and 1% when you pay for it.
  • No Annual Fee: Enjoy the benefits of the card without paying yearly fees.
  • Intro APR on Balance Transfers: Get a 0% introductory APR for 18 months on balance transfers (18.24% – 28.24% variable APR thereafter).
  • No Category Restrictions: Earn rewards without worrying about rotating categories or spending caps.
  • Flexible Redemption: Redeem cash back as a statement credit, direct deposit, or a check.

Who Should Consider This Card?

This card is ideal for people with good to excellent credit (FICO score 670+ recommended) who want simple, consistent rewards.

Those looking to pay down existing credit card debt using a long balance transfer offer will love it.

Also, any consumer who prefers no annual fee cards.

How to Apply 

You can apply online, by phone, or in person at a Citi branch. The online application is the most convenient and typically takes less than 10 minutes.

Application Requirements

To apply, you must be at least 18 years old (or 21 in Puerto Rico) and have a U.S. mailing address.

You must also possess a valid Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN).

Demonstrate a reliable source of income and provide accurate credit history information.

What You Need Before Applying

Be ready to submit the following information:

  • Full Legal Name
  • Date of Birth
  • SSN or ITIN
  • Residential Address
  • Phone Number and Email Address
  • Total Annual Income (include all sources of income you want considered)
  • Monthly Mortgage or Rent Payment
  • Employment Information (job title, employer name, duration of employment)
  • Security Word (used for future account verification)
  • Consent to Terms and Conditions

Step-by-Step Guide

Follow these simple steps to request the card.

Step 1: Go to the Citi Double Cash Card application page

Visit the official Citi website and find the Double Cash Card.

Step 2: Start the Application

Click “Apply Now” and begin entering your personal details.

Step 3: Provide Identification Details

Enter your SSN or ITIN, date of birth, and contact details.

Step 4: Provide Financial Information

Input your total annual income and monthly housing payment.

Step 5: Set a Security Word

Choose a word or phrase that you will remember for account verification.

Step 6: Review and Accept the Terms

Read all disclosures and submit your application.

Step 7: Wait for Approval

You may receive an instant decision or be notified by mail within 7–10 business days.

Comparison With Competitors

Consider:

Feature Citi Double Cash® Citi Custom Cash® Citi Rewards+® Costco Anywhere Visa®
Rewards Structure Flat 2% on all purchases 5% on top category (up to $500/month), then 1% 2X on gas/groceries (up to $6,000/year), 1X elsewhere 4% gas, 3% dining/travel, 2% Costco, 1% others
Annual Fee $0 $0 $0 $0 (Costco membership required)
Intro APR Offer 0% for 18 months on balance transfers 0% for 15 months on purchases and balance transfers 0% for 15 months on purchases and balance transfers None
Best For Simple, flat-rate rewards Maximizing rewards in a specific category Small, frequent purchases Costco members with high gas and travel spending
  • Choose the Citi Double Cash® card if you prefer a straightforward, flat-rate cash back card that doesn’t require category tracking.
  • Opt for Citi Custom Cash® if your spending is concentrated in one category and you can maximize the 5% cash back each month.
  • Select Citi Rewards+® if you frequently make small purchases and want to benefit from the rounding-up feature.
  • Go with Costco Anywhere Visa® if you’re a Costco member who spends significantly on gas, travel, and dining.​

Tips For This Card

To get the most out of the Citi Double Cash® Card, make sure you pay off your balance in full each month. 

Since there are no bonus categories, the card works best as a go-to for everything, rather than trying to time or tailor your spending. Its simplicity is one of its strongest features.

If you’re carrying a balance from another card, take advantage of the 0% introductory APR on balance transfers for 18 months. 

Consider pairing with another Citi card that earns ThankYou® Points in bonus categories; combining points can give you access to better travel redemptions or partner transfers. 

Interest Rates and Fees

If you use this card, always consider:

  • Purchase APR: 18.24% – 28.24% (variable, based on creditworthiness)
  • Balance Transfer APR: 0% for 18 months; 18.24% – 28.24% thereafter
  • Balance Transfer Fee: 3% (minimum $5) for transfers in the first 4 months; then 5%
  • Cash Advance APR: 29.99% variable
  • Annual Fee: $0
  • Foreign Transaction Fee: 3%
  • Late Payment Fee: Up to $41

Customer Support and Contact Info

For any issue or inquiry:

  • General Inquiries: 1-800-950-5114
  • Spanish Line: 1-800-947-9100
  • Website: citi.com
  • Payment Mailing Address: Citi Cards P.O. Box 9001037 Louisville, KY 40290-1037
  • General Correspondence: Citibank Customer Service P.O. Box 6500 Sioux Falls, SD 57117

Conclusion

The Citi Double Cash® Card is a practical choice for everyday use and balance transfers. 

With its 2% cash back structure, no annual fee, and long 0% APR on balance transfers, it suits both spenders and savers. 

Apply online today if you meet the requirements and want a card that rewards you simply for using it.

Disclaimer: This article is for informational purposes only and does not constitute financial advice. Terms and rates are subject to change. Please consult the official Citi website for the latest information before applying.

Floriano A.
Floriano A.
Floriano is a passionate blog writer at TodoCasero.com, where he specializes in delivering clear, practical finance tips for everyday life. With a knack for turning complex financial concepts into easy-to-understand advice, Floriano helps readers save money, manage their budgets, and make smarter financial decisions at home. His writing combines real-world insight with a relatable tone, making personal finance more accessible to all.